Are your perfumes original?
Yes. Every Safa Al Salam fragrance is 100% authentic and made with high-quality ingredients. We never sell copies or diluted products.
How long does the fragrance last?
Most of our perfumes last 8–12 hours on skin, and longer on clothing. How long a scent lasts depends on your skin type, the weather and how much you apply. For the best results, spray on pulse points like the wrists, neck and behind the ears.
What is the difference between Eau de Parfum, Extrait and attar?
Eau de Parfum has a high concentration of fragrance oils and lasts all day. Extrait de Parfum is even richer and stronger. Attar is a concentrated, alcohol-free perfume oil that is applied directly to the skin, and a small amount goes a long way.
How do I choose the right fragrance?
Start with the notes you already love, such as woody, floral, sweet or fresh. If you're unsure, our Discovery Set lets you try several scents in travel sizes before choosing a full bottle. You can also contact us and we'll be happy to recommend one.
How long does delivery take?
Orders are usually delivered within [2–4] working days in [city/country] and [5–7] working days to other areas. You'll receive a tracking number by SMS or email once your order ships.
How much is shipping?
Shipping is free on orders over [amount]. For smaller orders, a flat fee of [amount] applies.
What payment methods do you accept?
We accept [Cash on Delivery, debit/credit cards, bank transfer, and other methods]. All online payments are processed securely.
What payment methods do you accept?
We accept [Cash on Delivery, debit/credit cards, bank transfer, and other methods]. All online payments are processed securely.
Can I return or exchange a perfume?
For hygiene reasons, opened or used fragrances can't be returned. If your order arrives damaged, leaking or incorrect, contact us within [48 hours] with photos and we'll replace it free of charge.
Do you offer gift wrapping?
Yes. Our gift sets come beautifully boxed, and you can add gift wrapping and a personal message at checkout. It's perfect for weddings, Eid, birthdays and special occasions.
How should I store my perfume?
Keep your perfume in a cool, dry place away from direct sunlight and heat. Keep the cap closed tightly, and avoid storing it in the bathroom, where humidity can affect the scent over time.